Return Policy

Return & Exchange Policy
We want you to love your purchase. If something isn't quite right, you may request a return or exchange within 14 days of receiving your order.

Eligibility for Returns & Exchanges
To be eligible for a return or exchange, items must: 

• Be unworn, unwashed and unused
• Be in their original condition
• Have all original tags attached 
  
• Include proof of purchase

Items that show signs of wear, washing, alteration or damage caused after delivery may not be eligible for a full refund.

How to start a return
To request a return or exchange, please contact us at babisclothing@hotmail.com within 14 days of receiving your order. 

Please do not send items back before contacting us. We will provide you with the return instructions. 

Exchanges
Need a different size? We are happy to exchange your item, subject to availability. 
If your preferred size is no longer available, you may return the item for a refund.

Refunds
Once your return has been received and inspected, approved refunds will be issued to your original payment method. 

If you return your entire order, the original standard shipping cost paid at checkout will also be refunded where required by applicable consumer law. Any additional costs for upgraded or express shipping are non-refundable. 

Damaged or incorrect items 
If your order arrives damaged or you receive the wrong item, please contact us as soon as possible, preferably within 48 hours of delivery, and include clear photos.

We will arrange a replacement, refund or other suitable solution. This does not affect your statutory consumer rights. 

Return Shipping
Customers are responsible for the cost of shipping their return back to us, unless the item is faulty, damaged or incorrect. 

We recommend using a tracked shipping service, as we cannot be responsible for returns lost in transit. 

Contact
If you have any questions about our return policy, contact us at:
Email: babisclothing@hotmail.com
Instagram: @babisclothing